Senior Education and Outreach Program Manager
Seattle Public Utilities
Susan Harper is a Senior Stormwater Outreach Program Manager for Seattle Public Utilities (SPU). She has 18 years of experience doing education and outreach program planning, development and implementation for SPU’s Drainage and Wastewater line of business. Her expertise is in Social Marketing, which seeks to develop and integrate marketing concepts with other approaches to influence behaviors that benefit individuals and communities for the greater social good. The practice integrates research, best practice, theory, audience and partnership insight, to inform the delivery of competition sensitive and segmented social change programs that are effective, efficient, equitable and sustainable.